Privacy Policy

1. Who we are

Alert My Car provides vehicle alert, sticker, account and subscription services. You can contact us at mail@alertmycar.com.

2. Personal data we may collect

We may collect and use:

• name, email address and contact details;
• account login details and authentication information;
• vehicle-related information you choose to provide;
• subscription, payment status, promo code and activation information;
• messages, contact form enquiries and support requests;
• technical information such as IP address, browser type, device information and website usage data.

3. Why we use your data

We use personal data to:

• create and manage your account;
• provide vehicle alert and sticker services;
• process subscriptions, promo codes and activation codes;
• respond to support requests and contact messages;
• improve website security, performance and reliability;
• meet legal, tax, accounting and fraud-prevention obligations.

4. Lawful bases

Depending on the situation, we may rely on contract, legitimate interests, legal obligation or consent as our lawful basis for processing personal data.

5. Sharing your data

We may share data with trusted service providers who help us operate the website, send emails, process payments, host data, provide analytics, prevent fraud or comply with the law. We do not sell your personal data.

6. Payments

Where payments are taken, payment processing may be handled by a third-party payment provider. We normally do not store full card details on our own systems.

7. How long we keep data

We keep personal data only for as long as needed for the purpose it was collected, including account operation, support, legal, accounting, tax, fraud-prevention and dispute-resolution purposes.

8. Your rights

Under UK data protection law, you may have rights to access, correct, delete, restrict or object to certain processing of your data, and to request data portability. You may also withdraw consent where we rely on consent.

9. Marketing

We will only send marketing where allowed by law. You can unsubscribe or ask us to stop marketing by contacting mail@alertmycar.com.

10. Cookies

We use cookies and similar technologies as explained in our Cookie Policy.

11. Security

We use reasonable technical and organisational measures to protect personal data. No online service can be guaranteed to be completely secure.

12. Complaints

Please contact us first at mail@alertmycar.com. You also have the right to complain to the UK Information Commissioner’s Office.

13. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be available on this page.